A package forwarding service is a service that allows companies or individuals to have their packages shipped to us then we forward the packages to the customer's actual address.
Shop at US online stores.
At checkout, enter your R Mart address as the shipping address.
We will pack your items at our facility and ship them together to you worry-free.
Is there a limit to the quantity of items I can ship?
There is no limit as to the quantity of the items which can be shipped. However, certain quantities of such items are subject to commercial shipping fees.
Are there prohibited items?
Laws vary by country. The list of items below cannot be shipped hence, RMart may refuse to ship confirmed orders which will fall under Categories of Prohibited Items. Please note that this list is not comprehensive and that restrictions are constantly changing. We will do our best to update this page as we receive updates, but ultimately, you are responsible for ensuring that the items you purchase comply with all government and carrier restrictions.
Categories of Prohibited Items:
For Sea Shipping:
Aerosols
Ammunition
Car and motorcycle engines
Checks
Currencies
Drugs and other prohibited substances
Explosives and Flammable materials
Firearms
Flammable items
Gambling paraphernalia
Gun parts and accessories (e.g. Reloaders)
Jewelry (including Pandora charms, Swarovski)
Lewd, obscene and pornographic materials
Money orders
Perfumes
Perishables
Precious Metals
Precious Stones (e.g. Diamonds, Ruby, Sapphire, Emerald)
Pressurized items (e.g. shock absorbers)
Toy Guns
Travelers’ checks
Watches
For Air Shipping:
Ammunition
Car and motorcycle engines
Checks
Currencies
Drugs and other prohibited substances
Explosives and Flammable materials
Firearms
Flammable items
Gambling paraphernalia
Gun parts and accessories (e.g. Reloaders)
Jewelry (including Pandora charms, Swarovski)
Knives
Lewd, obscene and pornographic materials
Liquids
Lithium batteries (loose)
Magnets
Money orders
Perfumes
Perishables
Precious Metals
Precious Stones (e.g. Diamonds, Ruby, Sapphire, Emerald)
Toy Guns
Travelers’ checks
Watches
Is there a weight limit for my packaged items?
Sea or Ocean: There is no specified weight limit. However, we highly recommend that your packaged items should easily be handled by at most two (2) people to ensure proper handling and storage.
How is the shipping rate calculated?
The shipping rate is dependent on the destination, dimensions of the box and declared value.
Commercial fee of $35 per box for commercial shipments
Is my package subject to duties and/or taxes?
Yes, you are financially responsible for any duties and/or taxes incurred. We suggest that you contact your local customs office for more information as duties and taxes are dependent on the destination, provenance and value of items shipped. These regulations are subject to change at any time.
How do I pay?
You may pay via wire transfer or Paypal.
Are my packages insured?
Your packages are insured up to a maximum of $250 depending on the size of the box used, and the value of the items included in the package.
How long does it take for my package to arrive?
Sea estimate transit period*
Departing Virginia
To Metro Manila: approximately six (6) weeks to eight (8) weeks
To Provinces: approximately seven (7) weeks to eight (8) weeks
*The transit period starts from the time the boxes are loaded in our container(s) and leave the port. Certain delays may affect the transit time (i.e., random inspection from the U.S. or Canada or Philippine Customs, weather conditions, and other unexpected instances beyond the control of RMart). Rest assured that you will be informed of such delay and we will do our best when this happens.